No, we do not. We are an online only retailer, this allows us to offer better prices, while reaching more customers across the country and beyond.

We are located in Miami, Florida. For your convenience, we offer a couple of shipping options. The below transit times do not include 1 day handling, also we do not operate on weekends. Please note that during holidays, shipping delays may occur due to increased shipping volume.
- Economy (5 to 8 business days)
- Standard (3 to 4 business days)
- Express(1 to 2 business days)

No, currently we are offering only Domestic Services.

We offer a 30-day Return or Exchange policy for all of our certified refurbished devices. Buyer pays return shipping. If the device was returned past 30 days or with additional wear & tear, we reserve the right to charge a restocking fee of up to 20%. Please reach out using the Contact Us form with your order number for further assistance.

All of the devices we sell are professionally refurbished and guaranteed to work as intended, a 180-day limited warranty is included with every purchase at no extra cost. We guarantee that your device will function as intended by manufacturer, or we will replace it with another device. Warranty does not cover malfunctions due to physical damage, improper use or when the device was exposed to liquid that got inside.

Refurbished phones are preowned phones that were professionally restored to factory specifications. We have a complex process in place that involves dry ice cleaning, functional diagnostics via Phonecheck, polishing & cosmetic restoration, repair and finally grading. We do all this in house, no third parties involved. We stand behind our product quality and accurate grading.

Devices are available is 3 different cosmetic conditions, based on overall wear and tear. All of the devices within these cosmetic grades are fully functional, tested and guaranteed to work as intended, each phone comes with a diagnostic report available at request.
-Grade A: Excellent.(Mint condition. Very little to no scratches visible from 12 inches away. Battery life guaranteed above 80%, and often >90%)
-Grade B: Good.(Moderate scratches may be present on body and/or display, visible from any distance. No large scuffs or cracks.Battery life above 80%)
-Grade C: Fair.(Deep large scratches and scuffs on body and/or display, discoloration may be present, no cracks. Battery life may be below 80%)

We do charge sales tax in the state of Florida, where our business is registered. If you are a wholesale (Business) customer or a non-profit organization - please Contact Us in order to provide Tax Exempt form. If you are buying using the Shop app - you will be charged sales tax for any state within US, per their tax collection requirements.

Due to the high amount of fraud in online shopping these days, we must use a complex fraud verification system, provided by Shopify. If your order was deemed Medium or High fraud risk - it will be auto-cancelled and payment authorization released within 48 hours.

If certain Model, Color or Memory is not available at the time of purchase, we reserve the right to dropship that order from one of our suppliers to you directly. But rest assured that it will be exactly the same Memory and Color combination that you've ordered, and it will meet our quality standards!

That effect is called Screen Shadow - it is not considered a defect or malfunction, as long as the display is properly working and is touch responsive. Samsung uses OLED screen technology that starts to show ghosting effect on white background, this happens approximately after 4-5 years of daily use and is considered a natural aging process of the OLED matrix.

If your device had a battery or screen replaced, and OEM parts were used - you might see that message. It doesn't affect phone's functionality in any way and not considered a defect.